1. Information we collect
We collect information you provide when you create an account, contact us, or subscribe, such as your name, email address, organization details, and billing information. Our payment processor handles payment card details on our behalf.
We also collect technical information needed to operate the Service, including device and browser information, approximate location derived from IP address, log data, and usage events. Content and configuration you choose to send through connected agents or tools may be processed to provide the requested functionality.
2. How we use information
- Provide, maintain, secure, and improve the Service.
- Authenticate users and communicate about accounts, billing, and support.
- Process subscriptions and prevent fraud or abuse.
- Understand product usage and diagnose technical issues.
- Comply with legal obligations and enforce our agreements.
3. Sharing
We share information with service providers that help us operate the Service, such as hosting, analytics, customer support, and payment providers. We may share information when required by law, to protect rights and safety, or as part of a merger, acquisition, or other business transfer. We do not sell personal information.
When you connect a third-party agent or tool, information may be sent to that provider at your direction. Review the provider’s terms and privacy policy before enabling a connection.
4. Retention and security
We retain information for as long as needed to provide the Service, meet legal and accounting requirements, resolve disputes, and enforce agreements. We use reasonable administrative, technical, and organizational safeguards, but no internet transmission or storage system can be guaranteed completely secure.
5. Your choices
You may request access to, correction of, or deletion of personal information associated with your account, subject to applicable law. You can opt out of non-essential marketing communications by following the unsubscribe instructions in those messages. You may cancel your account, though some information may need to be retained for legitimate business or legal purposes.
6. Children and changes
The Service is not directed to children under 13, and we do not knowingly collect personal information from them. We may update this policy as the Service changes. We will post the updated policy and revise the date above when changes are made.
7. Contact
For privacy questions or requests, contact the OpenBot team through the contact method provided on the website.